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DocShuttle FAQs

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DocShuttle FAQs
  
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1. One of my files remains in "Locked" status (file name begins with L) and I can't download it. How do I unlock the file?
2. In Windows Vista, I'm getting error messages about not being able to see, access, or make changes to files. How do I fix that?
3. I can't see some/any Olympus files marked New or Stat. Why not?
4. I need to change the number of digits used for the dates in the documents that DocShuttle creates. How do I do that?
5. The documents that I'm receiving through DocShuttle are garbled. What's happening?